At approximately 5:05am this morning, the Blue Square data centre where our servers are located suffered a power blackout. We have received the following announcement from the data centre in the last 30 minutes:
“We’re writing to give further information on the unscheduled outage that happened earlier on today, at approximately 5:05am.
The cause of the outage was a power failure. Power was restored earlier this morning, and over 95% of servers are back online. We have twice the number of staff in as is normal for this time of day, and we are working hard to ensure the remaining servers are brought online as quickly as possible.
We will be issuing a full RFO (Reason For Outage) to all of our clients later on in the week, when we have made a full investigation. As we’re sure you can appreciate, our current focus is to get all servers back online.”
We are obviously closely monitoring the situation and will post a full reason for outage once we receive it from the data centre. This issue has affected all servers within the data centre, not just ourselves, so please do be patient and we will issue an update as soon as possible.