Archive for November, 2009

Helm Control Panel Upgrade

Tuesday, November 17th, 2009

Helm will be unavailable for a short period whilst we carry out some upgrades.

This work should take no more than thirty minutes.

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Windows Mail

Thursday, November 5th, 2009

There is currently a minor issue with the primary Windows mailserver which we are actively working to resolve.

Update 10:07 – This issue has now been resolved.

Update 10:24 – Unfortunately the problem with incoming/outgoing mail has resurfaced. We are currently re-installing SmarterMail to the latest release to try and resolve the issue.

Update 10:55 – The issue now appears to be resolved. The cause was the CPU was being pegged at 100% by a rogue file in the SmarterMail spool. We would like to apologise for any inconvenience this may have caused.

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