We are currently in the process of upgrading our primary Windows statistics server up to the latest release of SmarterStats.
During the up;grade users will not be able to access their stats reports. We shall update this post once the work has been completed.
UPDATE 11:21 – This work has now been completed and stats are once again available to all Windows network users.
We will shortly commence an upgrade to our primary and secondary DNS servers.
The DNS servers will continue to operate throughout the upgrade so there will be no interruption in service. During the upgrade however, you will not be able to add, edit or remove and DNS records from existing zones within Helm.
We will update this post once the upgrade has been completed.
UPDATE 12:24 – The upgrade has now been completed with zero downtime or loss of data. We hope you will notice an increase in speed with DNS server requests from now on.
We are currently experiencing a major outage at the data centre our newtork is located within.
This is affecting all shared/dedicated clients.
Currently we are waiting for the data centre to update us as to the nature of the problem and expcted resolution.
Updae 01:45 – The network is now back online, we are communicating with the data centre to find the cause of the outage.
Users have reported connectivity problems with the MySQL5 database server on the Windows network.
We are currently investigating the issue and hope to have it resolved shortly.
Update: This issue has now been resolved.