The London Internet Exchange (LINX) is currently suffering from a network issue that is affecting traffic. We immediately shut down our connections to LINX until they resolve this problem. Traffic has been rerouted over our other peering points until the situation is resolved.
Date: 16/03/2010
Time: 22:30
Effect on service: Increased latency for traffic that would normally reach us via LINX
Duration: Ongoing
The only information that we have from LINX at this time is that they have acknowledged an issue and are investigating the problem. This problem has only affected traffic that reaches our network via LINX, which due to our diverse peering points with many of the major ISPs has meant minimal impact on incoming and outgoing traffic. The Open Mind Hosting network has remained stable throughout.
Traffic that would normally reach us via LINX will now be rerouted and connect to us via our other peering points. This may result in a slight increase in latency for that traffic, if it involves additional hops. We are now waiting on LINX for updates as to the nature of the problem, likely resolution time and ultimately for an all clear notification.
If anyone is experiencing problems with their service, please do not hesitate to contact us.